Help Center
Find answers to common questions and learn how to get the most out of CatLabs AI.
Getting Started
How do I create an account?
Click on the 'Sign Up' button in the top right corner, fill in your information, and verify your email address.
Do I need a credit card to get started?
No! You can start using CatLabs AI with free credits. No credit card required.
What are credits and how do they work?
Credits are used to generate content. Each generation costs a certain number of credits based on the model and options you choose.
AI Images
How do I generate an image?
Navigate to the Image Generation page, enter your prompt, select a model and options, then click 'Generate'. Your image will be ready in seconds!
What image formats are supported?
We support PNG and JPEG formats. PNG is recommended for images with transparency.
Can I use reference images?
Yes! Many models support image-to-image generation. Upload a reference image and adjust the strength slider to control how much it influences the result.
AI Videos
How do I create a video?
Go to the Video Generation page, upload an image or enter a text prompt, select your video model, and click 'Generate'.
What video resolutions are available?
Available resolutions depend on your plan. Check the pricing page for details on resolution limits for each plan.
How long does video generation take?
Video generation typically takes longer than images, usually between 1-3 minutes depending on the length and resolution.
AI Audio
How do I generate audio?
Visit the Audio Generation page, enter your text, select a voice, and generate. You can preview the voice before generating.
What voices are available?
We offer a wide variety of voices in different languages and styles. Browse the voice library to find the perfect voice for your project.
Can I adjust the voice settings?
Yes, you can adjust settings like stability, similarity boost, and style to customize how the voice sounds.
Pricing & Billing
What plans are available?
We offer Free, Starter, Pro, and Creator plans. Each plan includes different credit amounts and features. Check our pricing page for details.
Can I upgrade or downgrade my plan?
Yes! You can change your plan at any time. Upgrades take effect immediately, while downgrades take effect at the end of your billing period.
How do I cancel my subscription?
You can cancel your subscription at any time from your account settings. Your account will remain active until the end of your billing period.
Documentation
Where can I learn about prompt engineering?
Check out our Documentation page for comprehensive guides on creating effective prompts for different AI models.
Are there example prompts I can use?
Yes! Visit our Gallery to see examples of great results and get inspiration for your own creations.
Still Need Help?
Can't find what you're looking for? Our support team is here to help!